Bryant Street Medical Centre

Important Information

Important Announcement: Bryant Street Medical Centre is Relocating

Dear Patients and Community,

We hope this message finds you well. We are excited to share some important news about the future of Bryant Street Medical Centre.

After careful planning, we will be relocating to a new, improved premises at:
The Pentagon Centre, Chatham ME4 4HY
Effective Date: January 2026

This move represents a significant step forward in our ongoing commitment to providing the highest quality of care. Our new location will offer enhanced facilities, increased space, and better accessibility—creating a more comfortable and efficient environment for both patients and staff.

What This Means for You:

Continuity of Care: Our services will continue without interruption during the transition.
Same Contact Details: Our phone numbers and email addresses will remain unchanged.
Ongoing Updates: We will keep you informed every step of the way, ensuring you stay engaged and confident in the improvements being made.

We Want to Hear From You!

As part of our commitment to involving patients in this important transition, we invite you to complete our patient survey to share your thoughts and feedback. Please click below or call into the practice if you would prefer to complete a paper copy Your input is invaluable in helping us continue to improve our services and facilities.

Please click here for survey

Our Commitment to You

We want you to feel confident and reassured that these changes are designed with your health and well-being at the heart. We value your trust and support as we make this transition, and we look forward to welcoming you to a modern, patient-centred facility dedicated to meeting the evolving needs of our community.

If you have any questions or require further information, please contact us at:
📧 bryantstreet.medicalcentre@nhs.net
📞 01634 848911

Thank you for your continued trust and partnership.

Bryant Street Medical Centre Team

FAQ's

FAQs – Move to Chatham Healthy Living Centre

1. When is the move to the new Healthy Living Centre happening?
We will be relocating in January 2026.

2. Where is the new Healthy Living Centre located?
The Chatham Healthy Living Centre is just a 5-minute walk from our current location. It will be located on the 1^st floor of the Pentagon Centre. There are lifts and escalators within the Pentagon Centre, so the surgery will be fully accessible.

3. Will there be changes to parking?
Yes, parking at the new centre will be chargeable.

4. What new facilities will be available at the Healthy Living Centre?
The centre includes more facilities, such as Medway Community Healthcare services, all in one convenient location.

Within the Healthy Living Centre there will also be services provided by Medway Community Healthcare such as phlebotomy, children’s health services, respiratory services and wound clinic.

5. Will we be merging with the other practice in the building?
No, we will be sharing the building with Maritime Health but will remain an independent practice.

6. Are there any changes to opening hours or staff?
There are no planned changes to opening hours, and all current staff will remain the same.

7. Will my appointments be affected by the move?
All existing appointments will continue as usual with no disruption. Nearer the time of the move, we will make sure to share the date of the move on our website and we will also remind you of the location when you book your appointment.

8. How can I contact the practice with questions or concerns?
You can reach us by phone on 01634 848911

or email bryantstreet.medicalcentre@nhs.net for any queries related to the move or your care. Please complete our survey to make sure that you r opinions are formally documented.