Bryant Street Medical Centre

IMPORTANT NOTICE TO PATIENTS  - ONGOING IT ISSUES 

We apologise for the inconvenience caused by the current IT issues. This is an issue affecting practices across Kent and Medway and beyond over which we have no control.

We know this may be frustrating for you and thank you for your patience.

Resolving this issue is out of our hands and our staff are working under significant extra pressure, so we would ask patients to continue to treat all of our staff with courtesy – abusive behaviour will not be tolerated

If your enquiry is non-urgent, we would appreciate it, if you could wait until later in the week to contact the surgery.

Important Announcement: Bryant Street Medical Centre is Relocating

Dear Patients and Community,

We hope this message finds you well. We are excited to share some important news about the future of Bryant Street Medical Centre.

WE ARE MOVING From Monday 16th March

Our practice is relocating to a new premises. All appointments from this date will take place at the address below. All enquiries should also be directed to this new location. The phone number remains the same.

James William Healthy Living Centre The Pentagon Pentagon Centre Military Road Chatham, Kent ME4 4GHP

Thank you for your understanding. We look forward to welcoming you to our new location

This move represents a significant step forward in our ongoing commitment to providing the highest quality of care. Our new location will offer enhanced facilities, increased space, and better accessibility—creating a more comfortable and efficient environment for both patients and staff.

What This Means for You:

• Continuity of Care: Our services will continue without interruption during the transition.
• Same Contact Details: Our phone numbers and email addresses will remain unchanged.
• Ongoing Updates: We will keep you informed every step of the way, ensuring you stay engaged and confident in the improvements being made.

Our Commitment to You

We want you to feel confident and reassured that these changes are designed with your health and well-being at the heart. We value your trust and support as we make this transition, and we look forward to welcoming you to a modern, patient-centred facility dedicated to meeting the evolving needs of our community.

If you have any questions or require further information, please contact us at:
📧 bryantstreet.medicalcentre@nhs.net
📞 01634 848911

Thank you for your continued trust and partnership.

Bryant Street Medical Centre Team

FAQs – Move to Chatham Healthy Living Centre

1. When is the move to the new Healthy Living Centre happening?
We will be relocating in March 2026.

2. Where is the new Healthy Living Centre located?
The Chatham Healthy Living Centre is just a 5-minute walk from our current location. It will be located on the 1^st floor of the Pentagon Centre.  There are lifts and escalators within the Pentagon Centre, so the surgery will be fully accessible.

3. Will there be changes to parking?
Yes, parking at the new centre will be chargeable.

4. What new facilities will be available at the Healthy Living Centre?
The centre includes more facilities, such as Medway Community Healthcare services, all in one convenient location.

Within the Healthy Living Centre there will also be services provided by Medway Community Healthcare such as phlebotomy, children’s health services, respiratory services and wound clinic.

5. Will we be merging with the other practice in the building?
No, we will be sharing the building with Maritime Health but will remain an independent practice.

6. Are there any changes to opening hours or staff?
There are no planned changes to opening hours, and all current staff will remain the same.

7. Will my appointments be affected by the move?
All existing appointments will continue as usual with no disruption. Nearer the time of the move, we will make sure to share the date of the move on our website and we will also remind you of the location when you book your appointment.

8. How can I contact the practice with questions or concerns?
You can reach us by phone on 01634 848911

or email bryantstreet.medicalcentre@nhs.net for any queries related to the move or your care.  Please complete our survey to make sure that you r opinions are formally documented.

Find out about conditions, symptoms and treatments, including what to do and when to get help

Find out how your medicine works, how and when to take it, and possible side effects

Use this service to get your NHS number.

Your NHS number is a 10 digit number, like 485 777 3456.

You do not need to know your NHS number to use NHS services, but it can be useful to have it.